Shipping Policy

Last updated: When online shop goes live!

Thank you for shopping at J.Pierce.

Below is our simple overview of how shipping works.

1. Processing Time

All orders are processed within [5-7 business days] after payment is received.
We do not ship on weekends or holidays.
During busy seasons, sales, or new drops, processing times may be slightly longer.

2. Shipping Locations

We currently ship to:
- Domestic: All over the United States.
- International: We currently do not offer international shipping

3. Shipping Rates

Shipping costs are calculated into final sale price.

4. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number, if available for your shipping method.
Please allow 24–48 hours for tracking information to update.

5. Delays & Lost Packages

We are not responsible for shipping delays caused by the carrier, weather, holidays, or incorrect/insufficient addresses provided at checkout.
If your package shows as delivered but you cannot find it, please:
1. Check with neighbors, building management, or your mailbox area.
2. Contact the shipping carrier directly with your tracking number.
3. If you still need help, reach out to us at info@jpierce.com and we’ll do our best to assist.

7. Incorrect Shipping Information

Please double-check your shipping address before completing your order.
If you notice a mistake, contact us as soon as possible at info@jpierce.com with your order number and correct address.
If the order has already shipped, we may not be able to change the address. Any additional re-shipping costs may be the buyer’s responsibility.

8. Returns & Refunds

For information on returns, exchanges, and refunds, please see our [Refund Policy].

9. Contact Us

If you have any questions about shipping, email us at: